Getting connected
Water connections
Support for connection enquiries, consumer registration, account updates, and service status information.
- New connection guidance
- Consumer account registration
- Account and service detail updates
Our services
Practical support across your water service journey.
Clear processes, accurate information, and a local team ready to help.
Keeping records clear
Meter reading & billing
Organised meter-reading workflows and monthly billing designed to keep consumer accounts accurate and understandable.
- Regular meter readings
- Monthly bill preparation
- Usage and balance information
Managing your account
Payments & receipts
Payment recording and receipt support that helps consumers keep track of their account history.
- Bill payment support
- Payment receipts
- Outstanding balance guidance
Here when needed
Consumer support
Help with account questions, billing concerns, meter issues, and general water-service enquiries.
- Account and bill enquiries
- Meter issue reporting
- General service assistance
Not sure where to start?